The customers ABC analysis

The customers ABC analysis (openPR) - not each customer has an equally positive “value” for a company. It is not thus usually meaningful to want or customer satisfaction and/or enthusiasm for customer “at any price” aim at to hold all customers.

On the web page: www.mein-finanzbrief.de/chef/tipps/kunden_abc_analyse.htm dedicates itself a computation module on MS Excel to basis of the estimate and evaluation of customers. Such a customer value analysis serves to identify productive customers. Thus it can be determined whether it is profitable to maintain and invest also in the future into it a business relation with a customer further. The customers ABC analysis considers thereby several factors, which one can do freely after its firm goals weights.

This press release is available also as pdf file:
www.mein-finanzbrief.de/pdf/2006_11_27.pdf

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